Common questions

How long does it take?

Animating one photograph usually takes four to five minutes. A whole film depends on how many pictures there are, and we email you the moment it is ready.

Which photographs work best?

Close and sharp, faces clear and facing the camera, up to three people. Old scanned photographs work beautifully.

What is the difference between the styles?

Growing up takes a starting and a finishing photograph of the same person, and the change happens in front of you. Classic wakes each photograph into a clip of its own. A music video uses those same clips, cut fast to an original song made for that film alone — so it comes out shorter and quicker.

Are my photographs private?

Yes. The photographs and the film are yours alone, reachable only through your account, and used for nothing else.

How do I pay?

Once, by the length of film you want, through PayPal. No subscription and no repeat charges.

What if I do not like it?

You only pay for a clip that worked. One that fails is not counted and costs you nothing — we try again free. And if it did not come out the way you wanted, write to us within thirty days and we refund.

What is the smart frame?

A digital frame that arrives with the film already loaded. Open the box, plug it in, and the film plays. It arrives as a present, ready.

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